Service Philosophy

After-sales service with three-year quality assurance will be implemented, and we will do our best to provide you with after-sales service.

Free service

    Our company provides three-years warranty for product (It`s maintenance free service in the first year and free labor in the second and third years).The services include system software upgrade service, hardware warranty service and technical support service for at least three years. It starts from the out of factory to the third year.

Software service 

    The company will release some system software version occasionally, which may provide some Bug Fixing, functional extension or New addition. And it can be downloaded by the product Within the time range of software support services. Please contact with our distribution agents who will give the professional advice for you before installation.

Technical support service 

Our technical support team includes Factory engineer and certification engineer of agents and dealer that signed with our company , which provides technical services to customs together.